The AVBOB Mutual Assurance Society announced new Graduates Programme for the year 2025 for South African aged ages of 18-35.
AVBOB Overview
A 100 years ago, AVBOB opened their doors to the public. They started trading in Bloemfontein in 1918. Since their commencement, they have become a well-established market leader in South Africa. They have more than 2 million policyholders trust them. All together, they cover around 10% of the population. The total amount of people they protect is a massive 6 million lives. You can rest assured. With AVBOB funeral cover, you will receive excellent service. They have around 300 branches nationwide. Frequently Asked Questions
AVBOB is a mutual society. A mutual society means that you will not be a number. You will be a stakeholder in this astonishing provider. More than 8 Billion Rand in special bonuses was paid by back by this provider. This massive payout was in the last three years alone. With a fantastic cash back benefit, you know you might be getting something back.
Details About AVBOB Graduate Programme 2025
AVBOB Graduate Programme 2025
Deadline: Ongoing / Not specified
Location: North West, South Africa
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Member Value.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Qualifications
- Financial Degree or
- Accounting/Economics Degree or
- BSc Information Systems or
- Marketing Management Degree or
- Business Administration Degree
Skills and Experience
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure
- Effective communication skills both written and verbal
Role based competencies
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
READ:Fixed term contract Learnership at Coca-Cola 2025
How to apply
To apply, visit AVBOB careers portal.
AVBOB is an equal opportunity employer, persons living with disability are encouraged to apply. Applications must be submitted on the following link and must be accompanied by copies of a comprehensive CV /Resume, ID, and qualifications (Grade 12 certificate and tertiary qualification or recent academic records).
Only suitably qualified applicants who have NOT previously served as Interns, will be considered.
Correspondence will be limited to successful candidates only and applications received after the closing date will not be considered.
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