How much can I expect to receive?
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The fund pays 38% ‐ 58 % of your gross salary, capped at a ceiling salary of R14 872.00.
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Payments are calculated as ‘credits’, and credits are calculated based on your last 48 months of employment.
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You may claim for up to 238 consecutive days, provided you have not returned to work in this time, and dependant on the amount of credits you have accumulated on the system in the past 48 months.
When can I claim?
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You can file a claim as soon as your unemployment takes effect, but we can get all the documents ready in advance.
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You MUST apply within 6 months from the date of unemployment.
How long do claims take to be processed?
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Provided that your employment records are up to date on the Department’s system for the past 48 months, an unemployment claim takes on average 4-6 weeks to process. In order for your claim to be processed quickly and efficiently by the Department of Labour, it is important to make sure that all your employment records are up to date on their system. Incomplete records will cause delays, and you would be required to contact employers, past and current, if this is not complete.
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Once approved, we will file an initial continuation of benefits form on your behalf, and again every 30-35 days thereafter, until your calculated benefits have been paid in full.
How will I receive my funds?
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When you apply with us, you will be asked to provide proof of banking details. These details are then registered on the Department’s system, and they will pay your benefits directly into your bank account.
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The Department takes on average 7-10 days to process a continuation form and make payment, so your payments will not necessarily be received on the same day each month.
