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Home » How to Fix SASSA SRD “gov payroll registered” Error
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How to Fix SASSA SRD “gov payroll registered” Error

burhoneympondaBy burhoneympondaJune 3, 2025No Comments4 Mins Read
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How to Fix SASSA SRD “gov payroll registered” Error Have you found an errors on your SASSA SRD “gov payroll registration? This article is accuracy for you it contain steps and procedure that will guide to successful fixing “gov payroll registered” Error.

What Does the Gov Payroll Registered Error Mean?

The “gov_payrol_registered” error message means SASSA has identified you as currently being employed by a South African government department or entity based on payroll records. Since one of the eligibility requirements for the SRD grant is being unemployed, if you are currently employed, even by the government, you cannot receive SRD grant payments.

What to Do If You Get the Gov Payroll Registered Error?

If you received the “gov_payrol_registered” error but believe you should still be eligible for SRD, you can appeal SASSA’s decision by submitting an Application for Reconsideration:

  1. Visit the SRD website’s reconsideration page.
  2. Find the “Application for Reconsideration” tab and click “click here to apply for reconsideration.”
  3. Provide your ID number and mobile number when prompted.
  4. Follow the instructions to submit reconsideration details and any supporting documentation.

Why You May Have Got the Error?

There are a few reasons why an SRD applicant may receive the “gov_payrol_registered” error even if they believe they should qualify:

  • SASSA payroll records show you as currently employed by a government department. These records may not be updated.
  • You recently left a government job but are still reflected as employed in gov payroll systems.
  • Someone applied for SRD falsely using your ID number without your knowledge.
  • SASSA made a technical error in validating your employment status.

Documents For Gov Payroll Registered Error

It is fair to add that the success ratio of the Reconsideration Appeal For Unemployment Error depends on the provided documents. Of course, SASSA rules out its outcome after analyzing your evidence alongside the appeal.

The mandatory documents for Reconsideration Application of Gov-Payroll Registered Error include the South African ID Card, Registered Mobile Number, Termination Letter, Verified Unemployment Affidavit, and Bank Statements.

Unemployment Affidavit

Applicants must attach a Signed and Stamped Unemployment Affidavit alongside their SASSA SRD R370 Applications.

Termination Letter

If an applicant has left any Government Job, its termination letter must be attached to the SRD R370 Application.

Bank Statements

Applicants must upload the last three months’ bank statements to show they are not receiving salaries from the Government Department.

 

Follow Up on Your Reconsideration Request

Once submitted, you should follow up frequently on the status of your SRD “gov_payrol_registered” SASSA Appeal by:

  • Calling the SASSA SRD Contact Center to verify receipt and check status
  • Visiting your nearest SASSA office to ask about reconsiderations
  • Checking the SRD website frequently for SASSA SRD Status updates

Be persistent in following up as reconsiderations can take time to process. If ultimately denied again, be sure to request a formal explanation that you can review and use to inform additional appeals.

Apply Accurately as Unemployed for Future SRD Rounds

If your appeal is unsuccessful, take measures to apply accurately as unemployed in any new rounds of special COVID-19 SRD grants or additional income support programs announced by the government in 2024 or beyond:

  • Obtain valid unemployment affidavits regularly as proof of continued unemployed status
  • Check gov payroll records to ensure you are reflected as unemployed
  • Accurately complete applications as currently unemployed
  • Use non-government bank accounts not tied to prior payroll deposits

Taking these proactive steps can help avoid the frustrating “gov_payrol_registered” rejection message in future applications for income support aimed at unemployed South Africans. Be sure to remain vigilant on eligibility requirements and provide complete, accurate information to improve your chances of qualifying.

Q&A about How to Fix SASSA SRD “gov payroll registered” Error

Why is my SASSA R350 approved but no payment?

Incorrect Banking Details: A frequent issue is inaccuracies in the banking details provided. Double-check your details to ensure they match what SASSA has on file. Pending Documentation: If you’re missing documents or they weren’t submitted correctly, this can delay the process.

How do I get approved but no payment date for SASSA ?

If your SASSA May R370 Grant has been approved but you have not received a payment date, here are some steps you can follow:
  • Check Your Application Status Regularly. …
  • Ensure Your Banking Details Are Correct. …
  • Contact SASSA Directly. …
  • Visit a SASSA Office. …
  • Utilize Social Media. …
  • Keep All Documentation Handy.
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