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Home » How to Reset NSFAS Password to Unlock User Profile
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How to Reset NSFAS Password to Unlock User Profile

burhoneympondaBy burhoneympondaSeptember 27, 2024No Comments2 Mins Read
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How to Reset NSFAS Password to Unlock User Profile Have you lost your NSFAS Password to Unlock your User profile ? Don’t panic this article will Show steps to Retrieve your Password.

How to Unlock NSFAS Wallet through Mobile Phone

To unlock your NSFAS wallet using a mobile phone, you must use the number saved in your myNSFAS portal, and the phone you are using should be connected to that number.  So, here is how you can unlock your NSFAS wallet by following these steps.

  • First, open your mobile phone dialer and dial the USSD code *120*176#.
  • Next, you will get some options, search for ‘unlock with
  •  OTP’ and select this option.
  • Then, you will receive a one-time pin through a message on your mobile phone.
  • Then, copy the OTP and paste it into the given box, and press enter.
  • Finally, you will get a notification that your wallet is unlocked. You should be able to access your account anytime you want.

How to Unlock NSFAS Wallet through an email

  • First, type an email to unlock@nsfas.org.za. Describe your issue and write about why your account is not working and why you want to unlock your NSFAS wallet.
  • Next, you will have to attach some files and give some details for authentication. Provide the following document in your email;
  1. Your full name and surname
  2. Your identity number and identity document copy.
  3. Personal cellphone number (the one connected to the myNSFAS portal).
  4. Physical and postal address.
  • Finally, send the email.

How to Unlock NSFAS Wallet through myNSFAS account

You can unlock your NSFAS wallet through your myNSFAS account, but you must own a myNSFAS account for this process. Let me guide you on all the steps to follow;

  • First, click on this link my.nsfas.org.za.
  • Next, log in to your account by giving your ID number and password.
  • Then, click on the box to confirm that you are not a robot and click on ‘login.’
  • Then, go to NSFAS connect.
  • Afterward, you will receive some prompts, create a case and provide the necessary information like a copy of your identity document and phone number.
  • Finally, specify your issue to ‘unlocking NSFAS wallet’ and submit the case.
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