SASSA Status: ‘Self Exclusionary Response Found’ Meaning The “Self Exclusionary Response Found” status simply means that based on the information you provided in your SASSA application, the system thinks you are not eligible for the grant. This could be because you answered “Yes” to questions indicating that you have a monthly income above R350 or that you are staying in a government facility.
The R350 SASSA SRD (Social Relief of Distress) Grant is intended for those waged or unpaid individuals who find themselves in financial distress and unable to support themselves in any other way. Hence, if the application indicates that there is in income being earned, SASSA takes that it is not relevant for the purposes of the grant.
Meaning of Status “Self Exclusionary Response Found”
The meaning of the status “Self Exclusionary Response Found”.
It simply means that you answered the question with “YES” from one of the following in SASSA application form:
If you answered “Yes” to any one of the above questions, then SASSA thinks you are already working or earning more than R350 per month, which automatically disqualifies you from the grant. The SASSA SRD grant is only for deserving people who are struggling and in dire need of help.
So, you must read the Declaration and Consent form in detail before applying for the grant and should only apply if you are fulfilling the eligibility criteria.
If you answered “Yes” to the question by mistake, then you don’t need to be worried. I will explain below how you can avoid it, how to correct the answers to your questions, and how to appeal to get your grant approved.
How to fix self-exclusionary response found in SASSA?
If you accidentally answered “Yes” on your application but you actually qualify for the Social Relief of Distress (SRD) grant. There is no need to worry. Below are detailed steps to correct it and file an appeal:
Step 1. Update Your Answers
First, go to the SASSA Services Portal online. Once you’re logged in, change your answers from “Yes” to “No” wherever necessary on the application form. This step is important because it corrects your record before you appeal.
Step 2. File an Appeal with SASSA
To appeal your “Self Exclusion” status, follow these instructions given below:
- Visit the Department of Social Development (DSD) appeals website at https://srd.sassa.gov.za/appeals.
- Click on the click here to lodge an appeal or check appeal status.
- Enter your 13-digit South African ID number and the phone number you registered with. This is necessary to receive a SASSA OTP (One Time PIN).
- Enter the OTP you receive by SMS into the website.
- Choose the month your grant was initially rejected.
- Attach required documents like bank statements from the past six months. Also give proof of residence, and a copy of your ID.
- Clearly mention the reason for your appeal. You might say, I answered ‘Yes’ by mistake on some questions.
- Submit your appeal form.
Step 3: What to Expect After Submitting Your Appeal
- The Independent Tribunal for Social Assistance Appeals (ITSAA) will review your appeal. This review can take 60 to 90 days.
- If ITSAA finds you are eligible, you will start receiving your SRD grant payments.
- If ITSAA rejects your appeal, you will be notified about why you are ineligible for the grant.
Step 4: Keep Track of Your Appeal
It’s important to regularly check the status of your appeal to stay updated. You will also receive notifications via text message. You will be notified when there is an update or a final decision has been made on your appeal. This helps you stay informed throughout the process.
